Shipping & Returns
Alvi Multitrade ships worldwide from Bhavnagar, Gujarat, India. Here is a summary of how shipping and returns work.
Shipping
- Free shipping on all orders above USD 150. For smaller orders, shipping is calculated at checkout.
- Shipped by DHL Express and FedEx International, with tracking on every order. Heavy items may ship by freight.
- Handling time: orders are packed and dispatched within 2 business days of payment.
- Delivery time: typically 3–7 business days after dispatch, depending on destination and customs.
- Expedited shipping is available on request – contact us for a quote.
- Import duties, customs charges and local taxes are not included in the price and are paid by the buyer.
Returns & Refunds
- 30-day returns from the date of delivery.
- Items must be unused, uninstalled and in their original condition and packaging.
- Items listed as “Only for Parts” cannot be returned.
- Contact us before sending anything back, with your order number, product name and reason for return.
- Return shipping is paid by the buyer, unless the item was wrong, defective or damaged in transit.
- Damaged, defective or incorrect items must be reported within 48 hours of delivery with photos.
- Approved refunds are issued to the original payment method within 7 business days.
Full details: Shipping Policy · Refund Policy · Terms of Service
Contact
Alvi Multitrade
Plot No. 255-256/B-7, VIP Industrial Area
Bhavnagar – 364001, Gujarat, India
Email: sales@alvimultitrade.com
Phone: +91 7840901699
